Rockport RV Resort by Rjourney
Joe P.
Reviewed Mar. 4, 2023

Very poor ownership/management!

What a shame to see such a great park go downhill so fast under new, clueless, management. They bought the park a year ago when it was known as Circle W RV Ranch. Ray and Debra, the previous management team, were at the helm for 7 years and turned this park into a wonderful place, especially for"Winter Texans". Since the new owner takeover Ray has been fired and Debra has been moved to"Activities Director". The problem is that Debra is apparently not consulted regarding major changes that should fall under her responsibility. In my opinion, this has never been a"destination" park. The infrastructure is crumbling. What makes the park special is the activities and the people, who selflessly volunteer their time and money to make the park a fun place to be. That is all changing under the new ownership Residents are being pitted against one another and activities are being cancelled. Residents are not allowed to escalate their concerns beyond the local, inept, management. Recently one of the park"guests" brought a concern to the"manager" and was told"No one is forcing you to stay here. You are welcome to leave anytime". Does this sound like a corporation that values you and your business? It is impossible to find out who the President of the LLC is or even a contact number or email for the Region Manager. They only seem to care about increasing their summer business at the expense of their steady winter income from their long term winter residents. They want us to tell our grandchildren about the playground equipment that is"coming soon". Most of our grandkids are in their 20's and 30's. This park should be named"Titanic Acres" because it is steadily on course toward an iceberg and losing its winter income. Update: Sent 2 emails to corporate executives....crickets. Tells you all you need to know about this organization and your value as a guest! More than 30 RV's are not coming back next year but will not post until they leave for fear of being evicted(which they just did to a guest that was critical of them). Me, I don't care. Lots of other parks in the area that still respect the first amendment.

Month of VisitNovember