On 8/25/23 - 8/27/23, WE went camping for the first time this year and left early that sunday morning. Which turned into a nightmare for my family on the following Monday 8/28/23 we had a social worker come out to investigate my family due to steel creek making a HUGE mix up on giving the wrong site number and wrong information to dss. AND All Steel Creek had to say was they are sorry!! Our life was turned upside down for over two weeks due to Steel Creek giving out wrong information. Shouldn't Steel Creek make sure they give the right information to a department like child protective services? The case was eventually closed because we were the wrong family, but now dss says it will always be on my husband's record with them that he was investigated for child abuse even when we were the wrong family to start with! a weekend that was supposed to be a nice and relaxing vacation turned into my husband having to lose time at work, lawyer fees, and emotional distress for my family. My husband tried to contact Steel Creek after everything was over, but they are screening his calls and staying silent on this situation. The very least they could have done was offer a refund of our stay if not more for everything steel creek has put us through. All of this was due to Steel Creek giving wrong information to the Department of Social Services! Be very aware because this can happen to you! This could be your information given next! I've been going to steel creek since I was a little girl and I'll never go back or recommend this camp ground to anyone and will always tell my story of the wrong steel creek camp ground has put us through especially since the owner Joey has not even reached out to my husband for the trouble his camp ground has caused my family! A little business suggestion for you if at any time a department like social services is calling you for information, you need to make sure yourself and / or your employees are giving out the right information. And to your employees who give false information should be fired! This was an awful situation this camp ground put us in! SHAME ON YOU, STEEL CREEK!
On another note our site was also full of dog crap, people who stay here with dogs are supposed to clean up after them and 90% of them never do so just know if you do choose to stay at this campground have plans on dodging dog crap during your stay. If it's not dog crap you will hear of the many dogs barking the whole time during your stay, which is annoying when you are trying to relax with your family.
